Background: As I mentioned in the video, when I lost my grandmother and one of my closest friends, the world kept moving - and something about that felt wrong. I know that when someone passes, their presence changes. But it felt like an injustice for the most important people in my life to simply... fade.

The Problem: When they were here, we had proactive ways of connecting. They'd text us, call to check in, make plans for the holidays. Their presence showed up naturally, without us having to seek it out.

But once they're gone, everything becomes reactive. We look at old photos, memory books, etc - and nothing is wrong with that. We wait for grief to remind us to remember.

The Shift: Heartchime changes that - letting their memory find you, naturally, like they used to.

Whether your Dad's alma matter just won March Madness, or it was what would have been your Grandma's 81st Birthday, these are things that would have been celebrated with them if they were still here - and we make sure they do.

The Bridge: We combine the timeless — your photos, your memories, the details that made them who they were — with the modern. Meaningful moments delivered through technology, but rooted in truth.

Our Promise: We believe in honoring who they really were. Heartchime will never misrepresent your loved one or use AI in a deceiving way. Every memory, every message, every moment is built to reflect the person you knew — not a fabricated version of them.